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Appendix
My handset beeps and is not performing normally.
Make sure the power cord is securely plugged into the telephone base. Plug
the telephone base into a different working electrical outlet not controlled by a
wall switch.
Move the handset closer to the telephone base. It may be out of range.
Reset the telephone base by unplugging the electrical power to the base. Wait
Move the handset closer to the telephone base. It may be out of range.
Reset the telephone base by unplugging the electrical power to the base. Wait
for 15 seconds and plug it back in again. Allow up to one minute for the cordless
handset and the telephone base to synchronize.
Other electronic products such as HAM radios and other DECT phones can cause
Other electronic products such as HAM radios and other DECT phones can cause
interference with your cordless phone. Try installing your phone as far away as
possible from these types of electronic devices.
There is interference during a telephone conversation. My calls fade
out when I am using the cordless handset.
The handset may be out of range. Move it closer to the telephone base.
If you subscribe to high-speed Internet service (DSL - digital subscriber line)
If you subscribe to high-speed Internet service (DSL - digital subscriber line)
through your telephone line, you must install a DSL filter between the telephone
line cord and the telephone wall jack. The filter prevents noise and caller ID
problems caused by DSL interference. Contact your DSL service provider for more
information about DSL filters.
Appliances or other cordless telephones plugged into the same circuit as the
Appliances or other cordless telephones plugged into the same circuit as the
telephone base can cause interference. Try moving the appliance or telephone
base to another outlet.
Other electronic products such as HAM radios and other DECT phones can cause
Other electronic products such as HAM radios and other DECT phones can cause
interference with your cordless phone. Try installing your phone as far away as
possible from these types of electronic devices.
If your telephone is plugged in with a modem or a surge protector, plug the
If your telephone is plugged in with a modem or a surge protector, plug the
telephone (or modem/surge protector) into a different location. If this doesn’t solve
the problem, relocate your telephone or modem farther apart from each other, or
use a different surge protector.
The location of your telephone base can impact the performance of your cordless
The location of your telephone base can impact the performance of your cordless
phone. For better reception, install the telephone base in a centralized location
within your home or office, away from walls or other obstructions. In many
environments, elevating the telephone base improves overall performance.
Disconnect the telephone base from the telephone wall jack and plug in a corded
Disconnect the telephone base from the telephone wall jack and plug in a corded
telephone. If calls are still not clear, the problem is probably in the wiring or local
telephone service. Contact your telephone service provider (charges may apply).
If other telephones in your home are having the same problem, the problem is
If other telephones in your home are having the same problem, the problem is
in the wiring or local telephone service. Contact your telephone service provider
(charges may apply).
I hear other calls when using the telephone.
Disconnect the telephone base from the telephone wall jack. Plug in a different
telephone. If you still hear other calls, the problem is probably in the wiring or local
telephone service. Contact your telephone service provider.
I hear noise on the cordless handset and the keys do not work.
Make sure the telephone line cord is plugged in securely.
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Troubleshooting
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Vtech Dect 6.0 Cordless Handset Manual
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